1. After making the purchase, we will send you to your email/whatsapp (within 1-2 business days), the detailed design with your measurements and required specifications.
2. Once you approve it, it is sent to production. Your papers will be ready to be dispatched/picked up in 5 business days. The rugs and canvas will be ready to be dispatched/removed in 7 working days.
3. We ship in Santiago through an external dispatch company and to Regions via Starken (payable). Shipping companies may experience delays, shipping time takes approximately 2 business days.
Indeed, we make changes in color, size and composition. If you need to add an extra element to your design, contact us to see its feasibility.
The showroom is on the street Los Abetos #1569, commune of Vitacura in Santiago de Chile.
Come visit us! Our hours are Monday through Thursday from 10:00 a.m. to 6:00 p.m. and Friday from 10:00 a.m. to 5:00 p.m.
No, but we offer you an installation manual so that you can do it yourself or we offer you a list of trusted installers in case you prefer help with the installation.
You can pick up your order (free of charge) at our store in Vitacura.
SHIPPING IN SANTIAGO:
Home delivery at no cost for purchases over ,000 or paying a shipment of ,000.
SHIPPING TO REGIONS:
Deliveries via Starken payable, home or office, depending on feasibility.
TO THE WORLD: